My ladies and gentlemen,
Through the mediation of Volker Runge, an employee of your company in the Algarve, we recently brought a detached house with pool and sea view in Tavira.
Through advertising on the internet (when we were on holiday in Portugal) I sent an email to him if the house was still available. Within a day (Sunday) I got a response from him that the house was for sale. On Monday we made a viewing appointment with him and the house for the first time was viewed. He had to answer aall our questions from us because the real estate market in Portugal is new to us.
On Friday morning, after there has been another inspection visit, we decided on the spot to buy the house. Volker carried out the commercial negotiations on behalf of us, and even agreed a discount, closed the deal and then put in motion the necessary processes: Friday an appointment arranged with the lawyer, Ricardo, where we have been authorized by the notary as the lawyer for our behalf to accompany the sale process and complete. On Sunday we all went home.
During the two weeks we have been fully informed by Volker progress and reassured. The sale was completed by them in two (!) weeks and shortly after we flew back to Portugal to receive our keys. Volker has been a few times on call to help us with any tips, contacts and obligations associated with our new homeownership in Portugal.
Volker has been an important part of its success: he is easily accessible, very obliging, knowledgeable and very sociable. He has won our full confidence in such an exciting process. Volker, I would very happily recommend to anyone who would like professional assistance in the supervision of the buying process in the Algarve. We are pleased to have met him.
Keep up the good work!
Alex and Daisy